Privacy Policy and GDPR

We value your privacy and strive to protect your personal information. This privacy policy describes how we collect, use, and protect information about our guests.

Collection of personal data

We collect the following types of personal data:

  • Name

  • Contact details (email address, phone number, address)

  • Payment information

  • Booking details

  • Special requests or needs

Use of personal data

We use your personal data to:

  • Manage and confirm your booking

  • Provide the services you have requested

  • Contact you regarding your stay

  • Improve our services and offerings

  • Comply with legal requirements

  • Protection of personal data

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or manipulation.

Sharing of personal data

We only share your personal data with third-party service providers that are necessary for providing our services, such as payment providers and booking systems. We ensure that these service providers comply with applicable data protection regulations.

Your rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate personal data

  • Request deletion of your personal data

  • Object to the processing of your personal data

  • Request restriction of the processing of your personal data

Please contact us at Destination Bokenäset you have any questions or wish to exercise your rights.

GDPR at Destination Bokenäset

Destination Bokenäset the GDPR (General Data Protection Regulation), the EU's regulation on data protection and privacy. Here is an overview of how we handle your personal data in accordance with the GDPR.

Data controller

Destination Bokenäset responsible for the processing of your personal data. Contact us by phone +46 (0)522-60 44 00 if you have any questions about our processing of personal data.

Legal basis for processing

We process your personal data based on the following legal grounds:

  • To fulfill our contractual obligations to you

  • To comply with legal obligations

  • To protect your vital interests

  • To satisfy our legitimate interest in offering and improving our services

  • Storage of personal data

We store your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

Data Protection Officer

We have appointed a data protection officer who is responsible for monitoring our compliance with the GDPR and handling issues relating to data protection. Contact us at +46 (0)522-60 44 00 to reach our data protection officer.

Complaints

If you believe that we have not fulfilled our obligations under the GDPR, you have the right to lodge a complaint with a supervisory authority. In Sweden, this is the Swedish Data Protection Authority.

We value your privacy and are committed to complying with GDPR regulations to protect your personal data.